We want you to fully enjoy your personalized items, and we collaborate with you throughout the quoting, design, and proofing stages. Our team is always available to address any inquiries
We assure that all Custom Products are free from defects in workmanship or material under normal use for a period of 30 days from the date of purchase. If any item is claimed to be defective within this timeframe, we will either repair or replace the product or component, provided it is determined that the defect existed at the time of manufacture or developed under normal use.
Unfortunately, we cannot accept returns or exchanges for custom-produced merchandise, including custom size, custom color, custom printed, or custom-built supplies or equipment. Any issues as described under the Warranty section above will be promptly addressed for any custom product we have manufactured.